1. Alexa May Be Outdated
If you have the latest Alexa app version, you need to perform a basic reboot. You need to unplug the device and wait a few minutes. Thereafter, you can plug the device back in and see if the problem is solved. If the problem is still there, you should follow the below-mentioned solutions.
2. Wi-Fi Connectivity Issue
4. Account Mismatch
6. Default Service Changed
7. Profanity Filter May Be Enabled
Profanity filter on Alexa blocks anything and everything that has explicit language. Therefore, if the song you are requesting to play has any explicit words in its lyrics, the song won’t play even when it is available. On the Alexa app, you can check Music & Podcast section and find out if the filter is turned on.
8. Song Not Available
Conclusion
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