Streamers need to check the chat section so that they can keep the negativity away. There are always some trollers and nuisance-creating followers who use inappropriate words and sentences. That is why the need to check chat logs on Twitch comes into the scene. Here, we will illustrate how to check your Twitch chat logs.
What are Twitch Chat Logs?
Twitch Chat is where streamers and followers can interact with one another while watching the streams. In fact, the followers can interact with one another as well and thereby, the chat section gets more engagement. A chat log is the collection of the entire chat history of a specific broadcast session. A streamer broadcasts regularly, he is likely to have multiple broadcast sessions, and for every session, there will be one chat log. Therefore, the number of chat logs for a streamer is equal to the number of sessions broadcast by the streamer.
Why Should You Check Twitch Chat Logs?
There are multiple reasons why streamers need to check Twitch chat logs from time to time.
Monitor Inappropriate Comments –
There are always some followers who are there to troll and create negativity. Even worse, there are some who use filthy language in the chats and abuse other followers and pick up verbal fights. By going through the chat logs, you can find the inappropriate comments and delete them immediately. In fact, you can block the users as well as report them to Twitch to ban their accounts.
Check Followers’ Expectations –
A streamer has to check his followers’ behavior to understand what his followers want. If you are serious about streaming on Twitch and building a good follower base, you should deliver what your followers want to see. You can understand who they are, their age group and their tastes so that you can provide content accordingly. You can also know their expectations as viewers always leave comments regarding what they want from you and how to improve going forward.
Check Audience Reactions –
Along with understanding the behavior and expectations, you have to check the reactions of the audience when you implement something new in your content. The followers on Twitch are always vocal due to the anonymity. You can understand your follower’s likes and dislikes by analyzing and going through chat logs. Therefore, streamers can check reactions and thoughts of the audiences and deliver better content.
Get Insights –
You can get ideas for new streams on the channel once you go through the chat logs. You can get a lot of insights such as who your loyal fans and followers are, which part of the stream is most liked and disliked, if your comment moderators are taking appropriate steps and if their actions are justified and likewise.
How Do You Check Twitch Chat Logs?
Now we are going to focus on the most important question in your mind regarding how to check Twitch logs. There are several ways to check and we have illustrated all the possible ways for you to choose from as per your preference.
1. Use Search Option
Twitch already comes with a search function so that the streamer as well the moderators can use to search for a specific user. Therefore, if you want to see what a specific user has commented, you should use the search function. Here are the steps to follow. Step 1: Open Twitch platform and log into your account. Step 2: You should be on your channel and wait for some time for the chat room to get loaded. Step 3: On your chat box, type “/user username” and press Enter key. You should replace username with the name of the person whose comments you want to search. You will get all the details regarding the user starting from how long the person has been your follower to comments has made in your streams. Click on Messages option on the profile of the user to check the entire comment history. In short, there are the things you can check using search function.
The number of comments a user has made on your streams. The number of times the user has been timed out by you or your moderators. The number of times the user has been banned. The comments the user has left on your streams. The comment your moderators have made about the user.
2. Check As A Moderator
As a Twitch channel grows, streamers moderates the chats with the help of moderators, so that negativity and abusive activities are eliminated immediately from the Chat box. Here are the steps on how to check chat box as a moderator. Step 1: Open Twitch platform and log into your account. Step 2: Click on Sword icon located at the right corner near the bottm. Step 3: You must have entered Mod View now. Search the user whose comment you want to see using Search option or by manually going through the list of the stream viewers. Click on the user’s name. Step 4: Go to Messages tab to check all the past comments made by the user.
3. Use VODs
When a streaming session ends, Twitch keeps the stream as a video-on-demand(VOD) for the streamer to playback and watch the stream himself. Along with watching the stream, he can check out the live chat box. The process could be slow and time-consuming but most streamers find it very useful. Streamers can see the comments that the moderator has deleted. You have to enable VODs option to avail the function. Here are the steps you need to follow. Step 1: Log into your Twitch account and click the channel profile icon. Step 2: Click on Creator Dashboard option from the menu. Once Dashboard opens, go to Settings> Stream option from the left panel. Step 3: On the right panel, go to VOD Settings and turn on Store past broadcasts option. Now to find VODs on your channel, here are the steps. Step 1: Click on Channel profile icon and click on Creator Dashboard option from the menu. Step 2: Go to Content> Video Producer from the left panel. Step 3: On the right panel, click on all videos and select the category. Therefore, click on any video session check the live chat logs.
4. Use 3rd-party Software
There are many third-party applications available through which you can check Twitch logs comfortably. In fact, all popular streamers have moderators who use third-party software for moderation of chats. One such example is Chatty that you can use to view chat logs after downloading them. The download option is not directly available on Twitch and that is why Chatty has become popular. These third-party software applications also called Chatbots by most users. Chatty is an open-source application and hence, it is free to use. The application not only lets you download chat logs but also automate chat moderation to some degrees. Download Chatty and install it. Now activate the bot and it will automatically link the Twitch account and do the needful. Some of the other popular third-party chatbots are Streamlabs and Nightbot.
Conclusion –
If you are a Twitch streamer, you should make a habit of checking chat logs whenever you have time. This will help you understand your audience and their expectations so that you can improve your content and get more engagement. We have stated all the different ways to check Twitch chat logs, and you can choose any of these ways as per your suitability. Comment * Name * Email * Website
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